Legal, Privacy, and Policies

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Privacy and Terms of Service | Data Protection | Affiliate Agreement | HubSpot | SiteShop

1. Terms

By accessing the websites at flowwwsites.com and flowww.ca (herein referred to as “flowww” or ‘flowwwsites’), you (Primary Account Holder) are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. User License

  1. Permission is granted to sign up for one account on flowwwsites, a Kayak Creative Services Inc. (Kayak Marketing) service for personal or commercial use. This is the grant of a license, not a transfer of title, and under this license, you may not:
    1. copy the theme or site or portions thereof;
    2. attempt to decompile or reverse engineer any software contained therein;
    3. remove any copyright or other proprietary notations from the materials; or
    4. transfer the materials to another person or “mirror” the materials on any other server, or
    5. create multiple accounts without our express approval via our partner program, or
    6. upload or display of spammy, crude, inflammatory, or pornographic material, which is strictly prohibited.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Kayak Creative Services Inc (Kayak Marketing) at any time without notice or compensation. Upon the termination of this license, you must destroy any materials in your possession whether in electronic or printed format.
  3. We reserve the right to put any account or site into review for possible suspension or termination should issues arise, until issues are addressed, or an account is terminated for misuse. Flowww has a Zero Tolerance Policy for bad behaviour: First instance: suspension of support services for 3 days. Second instance: suspension of Site as a Service account for 3 days. Third instance: termination without refund.
  4. User accounts (including flowww free users) are automatically subscribed to our communications which may include blog content, offers, news, and tips (never spam) of value to our users. Should subscriptions be cancelled/unsubscribed, we reserve the right to put the account or site into review for possible suspension or termination until such subscription is renewed. Low engagement Users may not receive important updates.
  5. Accounts accepted to flowww free simply have the annual subscription fee waived. All other rights and responsibilities apply. No longer applicable. Sign Up is free.
  6. The Primary Account Holder is responsible to Sign Up, agree to our Terms, and pay the subscription or other fees for any services requested. The Primary Account Holder may request Flowww Support add new users.‡ Each User is subject to the terms of service.
  7. Flowww Support SuperAdmin account to remain in all Sites. Removal may result in account suspension or termination.‡‡
  8. User names and site names may be between 5-12 characters and may only contain letters and numbers. User names and site names cannot be changed once set. However, you may change your custom mapped domain for a fee (ask support). If your site name or user name is already in use or prohibited, Flowww Support will issue an alternative site name or user name based on either your organization or the primary account user’s name. Unsavoury, popular, or occupational references are prohibited in user names and site names (i.e. ads, seo, marketing, facebook, msn, law… etc).‡‡‡
  9. Passwords must be at least 12 characters and may contain letters, numbers, and symbols. Users may reset their passwords at any time. Passwords may not be shared with another party.^

3. Disclaimer

  1. The materials on the flowww service are provided on an ‘as is’ basis. Kayak Creative Services Inc (Kayak Marketing) makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Kayak Creative Services Inc (Kayak Marketing) does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
  3. User-Generated Content (UGC) and content displayed on flowww user sites is the responsibility of the Primary Account Holder. All Users and Primary Account Holders are responsible for complying with all copyright laws and these terms of service. Takedown requests from legitimate copyright holders are taken seriously.

4. Limitations

In no event shall Kayak Creative Services Inc (Kayak Marketing), it’s partners, users, or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the service, even if Kayak Creative Services Inc (Kayak Marketing) or a Kayak Creative Services Inc (Kayak Marketing) authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing herein could include technical, typographical, or photographic errors. Kayak Creative Services Inc (Kayak Marketing) does not warrant that any of the materials on its website are accurate, complete or current. Kayak Creative Services Inc (Kayak Marketing) may make changes to the materials contained on its website at any time without notice. However, Kayak Creative Services Inc (Kayak Marketing) does not make any commitment to update the materials.

6. Links

Kayak Creative Services Inc (Kayak Marketing) has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Kayak Creative Services Inc (Kayak Marketing) of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Kayak Creative Services Inc (Kayak Marketing) may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Alberta, Canada, and you irrevocably submit to the exclusive jurisdiction of the courts in that Province or location.

Privacy Policy

Your privacy is important to us. It is Kayak Creative Services Inc’s (Kayak Marketing) policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some or all of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us or visit the Kayak privacy page for details.

You have the right to be removed from our system upon formal written request.

This policy is effective as of 23 July 2019.
Section 3.3 UGC and minor refinements addressed September 12, 2019.
Section ‡2.6 (User License) added December 16, 2019.
Section ‡‡ 2.7 (SuperAdmin) added Jan 27, 2020.
Altered some instances of ‘User’ to ‘Primary Account Holder’ Feb 5, 2020, in recognition of Agency access and collaborations.
Section ‡‡ 2.8 User names and site names criteria added April 27, 2020.
^Password requirements added October 2020.

Flowww Sites is hosted with Dynamic Hosting, a Canadian Hosting Service. Here is a link to their terms of service.

HubSpot Portals and Partner Employee User Accounts

By default, we set up a HubSpot Marketing Free account as part of our Flowww Site setup procedure. Doing so enables lead collection and supports business development efforts…core to how Flowww Sites operates.

At the time of signup, users indicate if they have an existing HubSpot account or not.

Should users indicate “No, or Unsure”, we create a new HubSpot account via our Certified HubSpot Partner portal.

  • In doing so, our founder (Randy Milanovic, the CEO of Kayak Marketing, or one of our employees) is identified as a “Partner Employee” within the account. Partner employees are assigned admin-level access by HubSpot, less any contract/billing details, should you upgrade to paid versions of HubSpot.
  • As a Partner Employee of a Certified HubSpot Partner Agency, Randy and his team manage hundreds of HubSpot accounts from Free tools to Enterprise levels, under their authorization within the HubSpot Partner Agency agreement. The agreement includes a confidentiality clause, advanced training on the implementation of all levels of HubSpot Software, and much more.
  • It is advisable to keep Partner Employees in your HubSpot account (portal) in perpetuity to retain access to support of your HubSpot account within FlowwwSites.

Should users indicate “Yes” (indicating they have an existing HubSpot account), we provide instructions to connect your account.

  • Connect HubSpot to both WordPress and our FlowwwSites’ K-HubSpot Connector tool which places your forms automatically on landing pages. We also request that you add our team member as a HubSpot Partner Employee to your account by “Inviting” the new user.

Should you remove a Partner Employee from your HubSpot account, our support team may restrict or deny support services to you.

Our HubSpot policy is effective as of 01/01/2020

Data Protection Measures at the Server

  1. SQL injection protection.
  2. Cross-site scripting protection.
  3. Remote and local file injection/inclusion attack protection.
  4. Command injection protection.
  5. Denial of Service protection.
  6. Real-time blacklists.
  7. Advanced anti-evasion protection (prevents someone from trying to bypass the WAF).
  8. Threat Intelligence protection (this is based on real-time attack intelligence reported by other customers, which is then made available in real-time to everyone using the complete rules. This means if customer A is attacked by a system, everyone blocks that attacker in real-time.)
  9. Automatic secure whitelisting of search engines (no false positives with search engines, they are automatically detected and whitelisted in a way that prevents spoofing. This ensures that sites page rank is also protected.)
  10. Malicious bot protection.
  11. Automatic removal of malicious code from websites (if a website is compromised, the complete rules will remove the malicious code from the website in real-time, without touching any code on the system. This ensures that there is no risk to the customer websites, and also removes anything malicious from them. This means you can use the rules on a system that’s already been compromised, and eliminate the effects of the web applications compromise without having to do anything other than install the rules.)
  12. Advanced protection rules for SQL injection, XSS, CSRF, RFI, LFI.
  13. Advanced protection for WordPress and other popular web applications.
  14. Brute force protection (detects and blocks web authentication brute force attacks, without relying on either status codes or logs).
  15. Anti-spam protection (blocks web spam).
  16. All Virtual Patches for Zero-Day vulnerabilities (Refer to this article for an explanation of what is a virtual patch).
  17. Data loss protection rules (protection from credit card theft, sensitive data, error messages that show sensitive data).
  18. PCI-DSS compliance (meets PCI-DSS WAF compliance requirements).
  19. Domain source blocking (you can block a source by the domain name or FQDN that resolves from its IP address.)
  20. Malware protection.
  21. Web shell protection (Detects and blocks web shells and other malicious code from running.)
  22. Whitelisting and blacklisting.
  23. Advanced false positive prevention (complete rules contain additional advanced code to prevent false positives.)
  24. Real-time support (false positives are resolved within minutes or hours, although they are very rare with the complete rules.)
  25. Updates multiple times daily.

SiteShop Terms and Conditions

CONDITIONS OF USE

Welcome to our online store! Kayak Marketing & FlowwwSites and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

PRIVACY

Please review our Privacy Notice (above), which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit Kayak Marketing & FlowwwSites or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Kayak Marketing & FlowwwSites or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Kayak Marketing & FlowwwSites, with copyright authorship for this collection by Kayak Marketing & FlowwwSites, and protected by international copyright laws.

YOUR SITESHOP MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Kayak Marketing & FlowwwSites and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

SUBSCRIPTION MANAGEMENT

Start with your desired plan based on the number of products, and payment term. Upgrade/Downgrade your plan at the end of a paid term. Upon Upgrade/Downgrade, your current plan is cancelled without a refund for any unused portion. Your new Subscription and corresponding features are adjusted immediately upon Upgrade/Downgrade action.

RISK OF LOSS

All items purchased from Kayak Marketing & FlowwwSites are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Kayak Marketing & FlowwwSites and its associates attempt to be as accurate as possible. However, Kayak Marketing & FlowwwSites does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Kayak Marketing & FlowwwSites itself is not as described, your sole remedy is to return it in unused condition.

Kayak Marketing & FlowwwSites MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Kayak Marketing & FlowwwSites DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Kayak Marketing & FlowwwSites DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Kayak Marketing & FlowwwSites ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Kayak Marketing & FlowwwSites WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Kayak Marketing & FlowwwSites. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.